Question 1

Does Ustor have access to my storage unit?

Accepted Answer

No.

Question 2

Is it safe and secure?

Accepted Answer

Yes.

Question 3

Is there a deposit?

Accepted Answer

No.

Question 4

When is my rent due?

Accepted Answer

Rent is always due on the 1st of the month.

Question 5

How can I pay my rent?

Accepted Answer

Ustor has numerous ways of paying your rent…….visit our website and pay online, Mail a check, stop in the office during office hours, put your payment through the mail slot in the office door after office hours, call with your credit card or participate in our auto-pay program where we automatically run your credit card at the beginning of the month.

Question 6

Are there stairs to get to my storage unit?

Accepted Answer

No.

Question 7

Do you have insurance?

Accepted Answer

Yes.

Question 8

Does my homeowners or renters insurance cover my storage unit?

Accepted Answer

Usually it does depending on your carrier. You will need to contact them to inquire.

Question 9

Do you have any discounts?

Accepted Answer

Yes.

Frequently Asked Questions

Does Ustor have access to my storage unit?

Is it safe and secure?

Is there a deposit?

When is my rent due?

How can I pay my rent?

Are there stairs to get to my storage unit?

Do you have insurance?

Does my homeowners or renters insurance cover my storage unit?

Do you have any discounts?